Product Safety Policy

Offroad Animal Pty Ltd Safety and Product Compliance Policy

Introduction:

At Offroad Animal Pty Ltd, our commitment to product safety and compliance is paramount. We are dedicated to providing our customers with high-quality products that meet all relevant safety standards and regulations. This Safety and Product Compliance Policy outlines our approach to product safety, quality assurance, and compliance with applicable laws to ensure the safety and satisfaction of our customers.

Policy Statement:

Product Safety and Quality:

a) Offroad Animal Pty Ltd is committed to designing, manufacturing, and distributing products that meet or exceed all relevant safety standards, regulations, and industry best practices.

b) We conduct thorough product safety assessments and risk evaluations during the design and development stages to identify and mitigate potential safety hazards.

c) Our products undergo rigorous quality testing to ensure they meet our high standards for safety and performance.

Compliance with Laws and Regulations:

a) Offroad Animal Pty Ltd is dedicated to complying with all applicable laws, regulations, and product safety standards in Australia.

b) We stay informed about updates and changes to safety regulations and strive to promptly update our products to meet new requirements.

c) Our products will bear the necessary safety markings and comply with any certification or labelling requirements as mandated by relevant authorities.

Recall and Notification Procedures:

a) In the event that a product safety concern arises, Offroad Animal Pty Ltd will promptly investigate the issue to determine its scope and potential impact on consumers.

b) If a product recall or corrective action is necessary, we will work closely with regulatory authorities and follow their guidance on communication and notification to affected customers.

c) We will implement an effective recall and corrective action plan to remove the affected products from the market and address any potential safety issues.

Customer Safety Information:

a) Offroad Animal Pty Ltd provides clear and accessible safety information for all products, including user manuals, safety guidelines, and warnings where necessary.

b) We encourage customers to read and follow all safety instructions and warnings provided with the product to ensure safe and proper use.

Supplier and Partner Compliance:

a) Offroad Animal Pty Ltd holds its suppliers and manufacturing partners to the same high standards of product safety and compliance.

b) We collaborate with suppliers to ensure they understand and meet our safety and quality requirements throughout the supply chain.

Employee Training and Awareness:

a) We invest in ongoing training and education for our employees to enhance their understanding of product safety and compliance requirements.

b) All employees involved in the design, manufacturing, and distribution processes are encouraged to report any safety concerns promptly.

Conclusion:

At Offroad Animal Pty Ltd, product safety and compliance are integral to our commitment to delivering exceptional products to our customers. We continuously strive to meet and exceed safety standards and regulations, and we value the trust our customers place in us. If you have any questions or require more information about our Safety and Product Compliance Policy, please contact our Customer Support team at [Contact Email/Phone].

Offroad Animal Pty Ltd

17 Bayport Court, Mornington, Victoria